Shipping policy

At Harrison Titanium, we work to process and deliver your order as quickly and reliably as possible.

Shipping Rates & Delivery Times

United States

Paid Shipping: 2–5 business days
Shipping cost is calculated at checkout.

Please note that all delivery times are estimates. Some orders may arrive earlier or later depending on the destination, carrier, fulfillment center, and other circumstances outside our control.

Weekends and public holidays are not counted as business days.

For pre-order products, the estimated stock arrival or shipping date will be clearly displayed on the relevant product page.

Import Charges

Orders are not expected to be subject to additional import charges upon delivery. However, customs requirements can vary by destination, and any applicable local requirements are outside our direct control.

Processing Times

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Tracking Your Order

When your order ships, you should receive an automatic email containing your tracking number.

Please allow some time for the tracking information to update after receiving your shipping confirmation.

If you have not received your tracking information or need assistance with your shipment, contact us at:

support@harrisontitanium.com

Delivery

Depending on your location, your order may be delivered by a local postal service or another shipping carrier.

If you are unavailable when delivery is attempted, the carrier may leave a delivery notice with instructions on how to arrange redelivery or collect your package.

Unexpected Delays

Occasionally, an order may take longer than the estimated delivery timeframe.

Delays may occur due to:

  • Carrier disruptions

  • Customs processing

  • Weather conditions

  • High shipping volumes

  • Public holidays

  • Incorrect or incomplete delivery information

If your package is taking significantly longer than expected, please contact us at support@harrisontitanium.com, and our team will assist you.

Failed Delivery

Customers are responsible for providing a complete and accurate shipping address.

If a package cannot be delivered because of circumstances such as:

  • An incorrect or incomplete shipping address

  • The recipient being unavailable

  • The recipient refusing delivery

  • Failure to collect the package from the carrier

the package may be returned to the sender.

Any shipping or return costs incurred as a result of a failed delivery may be deducted from any applicable refund.

Tracking Shows Delivered but Package Not Received

If your tracking information shows that your package has been delivered but you cannot locate it, please first:

  • Check around your property and delivery location

  • Ask household members or coworkers

  • Check with neighbors

  • Contact the local carrier

We recommend using a secure delivery address whenever possible.

If you are still unable to locate your package, contact us at support@harrisontitanium.com, and we will do our best to help investigate the delivery.

Please note that orders confirmed as successfully delivered by the carrier may not automatically qualify for a refund or replacement.

Incorrect Shipping Address

It is the customer's responsibility to ensure that the shipping address entered at checkout is correct.

We begin processing orders shortly after they are placed, so address changes cannot always be guaranteed.

If you notice an error in your shipping address, contact us immediately at support@harrisontitanium.com.

If the order has already been processed or shipped, we may be unable to change the delivery address.

Delivery to Special Locations

We generally do not recommend delivery to the following:

  • PO Boxes

  • Parcel or locker boxes

  • Freight forwarding addresses

  • Hotels

  • Temporary accommodation

  • Military bases

  • APO/FPO addresses

  • Storage facilities

We recommend using a valid residential or business address.

If an order is placed using a restricted or special delivery address and the carrier is unable to complete delivery, the customer may be responsible for any resulting shipping, return, or handling costs.

Contact Us

If you have any questions about shipping or delivery, please contact:

Harrison Titanium
Email: support@harrisontitanium.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Support hours are based on U.S. business hours.